For Stationery Store,

Q. What countries do you ship to?
A. We ship to almost every country except Japan and Russia at the moment.
If you are unable to checkout, please contact us and we will add your destination to our shipping options.

If you have questions about shipping, you may visit our Shipping Policy or contact us at contact@zenpop.jp

Q. I want to edit my order, is it possible?
A. If you would like to add items or cancel your order, please email us at contact@zenpop.jp
 and we will do our best to assist.
Please note that once an order has been packed or shipped, we are unable to make changes.

Q. Do you offer gift wrapping or gift messages?
A. Our gift option is coming soon...Gift options may be selected at checkout. If you would like a message included, please write it in the order notes.

Or you can gift our stationery boxes - Read about gift options.

Q. Do you restock sold-out items?
A. Some items return regularly, while others are limited edition and may not be restocked.
Contact us anytime to check restock availability.

Q. Do you offer wholesale or bulk discounts?
A. Yes!
We offer:

• Bulk stationery procurement
• OEM sourcing
• Curated stationery sets
• White-label product development

For business inquiries, please fill in our contact form or email contact@zenpop.jp

For Subscription Plans, please check out our FAQs here.